Return policy

We at shineswear strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your product, we are here to help.

Returns are accepted within 30 days of the item’s original receipt. To initiate a return, please contact us at our email: [email protected] for further instructions.

Once we receive your returned item, we will inspect it and notify you on the status of your refund. Please allow up to 7 business days for your refund to be processed.

Refunds will be issued to the original method of payment. Please be aware that processing times may vary depending on your bank or card issuer and can be impacted by various factors including but not limited to banking holidays, internal protocols of your financial institution, or network downtime.

Items must be returned in their original condition, unworn and unwashed, including tags and labels intact. We reserve the right to refuse returns if they do not meet our policy conditions.

Please note that certain goods are exempt from return. Non-returnable items include gift cards and downloadable software products.

The cost of return shipping is the responsibility of the customer unless the item received was incorrect or defective.

In case of an incorrect or damaged item, please contact us immediately at [email protected], so we can resolve the issue promptly.

If you have any questions regarding our return policy, please do not hesitate to contact us via our website, shineswear.com, or email us for assistance.